If you change your mind and wish to return an item, you will have 14 days to inform us of this decision, and 60 days to complete the return. Upon the return of the item, we will provide you with a full refund. Please note that if the item you return is not faulty, a return & restocking fee (£5) will be deducted from your refund. If the value of your return is over £100 we require you to use your own returns method.

If your order is damaged or you have received an incorrect item, you will also have 14 days from receiving your order in which to inspect any goods and inform us of this error, and a further 60 days to return the order for a replacement or a full refund. Please note, requests for replacements are dependent upon our stock levels at that time, however if we cannot fulfil a replacement, you will be provided with a full refund.

Please return to the following address:
Triple Helix Wargames
Unit 10 The Brunel Centre, Cory Way,
West Wilts Trading Estate, Westbury,
Wiltshire, BA13 4QT

Once the item has been received and checked, we will issue the refund. Refunds will be processed by the original payment method. If you paid by card, it can take up to 5 working days to appear back in your account; with PayPal, refunds can take up to 30 days.