We operate a dynamic stock level system. The items that do not show a stock level are items we can sell as a retailer for those manufacturers. Those items can be back-ordered and we will update you when we have the items in our warehouse ready to ship.

If all your ordered items are in stock we will aim to dispatch your order within 1 working day of receiving your order and will send email confirmation to let you know when it has left us. If any of your ordered items are out of stock we will order them from our supplier at the earliest opportunity, this is usually on a Monday morning. The majority of orders from our suppliers arrive on Thursday or Friday of the same week and we will aim to ship your order out to you within 24 hours of the supplier delivery arriving with us.

If any of your items are on ‘back-order’ then we will attempt to order a resupply. If the items on your order remain out of stock for 2 weeks then we will contact you with some options to refund or wait for a resupply. If you wish alternative arrangements to be made then please contact us at your earliest opportunity after placing your order on our website.

If you are unsure about any part of our delivery policy or have specific delivery requirements, then please get in touch via email so we can help you with your order.

We use Royal Mail 48.

For orders over £125 in value we may choose to send your order by a Courier and a signature will be required. If you would like your order shipped in multiple packages you will need to contact us to pay additional postage.

We do not take orders via our website for delivery outside of the UK.

Our flat rates are so reasonable and our prices are so low that we cannot cover the additional cost of shipping for heavy orders. In the UK the weight limit is 30kg.