19.12.14: Our office is now closed for Christmas and but we shall return on the 29th of December. If you have any queries please direct them to our contact page and we will aim to get back to you within three working days of our return. Thank you for your understanding and we wish you all a very Merry Christmas and a fantastic New Year.
LAST ORDERING AND DISPATCH DATES FOR CHRISTMAS 2014
The last Ordering dates for Christmas 2014 Delivery are as follows:
- All UK Post – 9am Monday 15th December
- All International Post and Static BFPO Addresses – 9am Monday 1st December
- All Operational BFPO Addresses – 9am Monday 24th November
Please remember we do not hold all the stock and so please assume we will need to order stock from our suppliers, there for order early to avoid disappointment. We will do our best to dispatch any orders taken after these dates, but we cannot guarantee they will be dispatched before our Christmas Shutdown 22nd to 27th December inc.
The Last posting dates for delivery in time for Christmas are as follows:
- UK First Class/First Class Recorded and Special Delivery – Friday 19th December
- UK Second Class/Myhermes Courier – Thursday 18th December
- International Post and Static BFPO Addresses – Friday 5th December
- Operational BFPO Addresses – Friday 28th November
All orders taken after 10am Friday 19th December will be processed on Monday 29th December after our Christmas shutdown. The office will be closed for all calls/emails/skype from 4pm Friday 19th December to 9am Monday 29th December. The shop will be open on Saturday 20th December but will be closed on Saturday 27th December.
17.12.14 We have currently removed the Dystopian and Firestorm Armada section of our website due to product deletions from Spartan Games, these categories will return in the New Year.
13.12.14 Games Workshop new releases this week are: More Blood Angels!
In the interest in being open and honest we have updated our FAQ page with some extra information that people have been asking concerning delivery times and package weights.
If you would like something we don’t have listed on our website please email us with your order details, full shipping address and chosen payment method and we will process your order by mail order.
When you register as a member with us you will be able to collect loyalty points. These are accrued at 1 point for every £1 spent and you can redeem them any time against a new order at 2 points per penny. You can track the progress of your orders as well as managing your account and loyalty points.
If you have any questions about Triple Helix Wargames or our policies, dispatching and shipping methods, or general queries please go to our FAQs page or our policies pages at the bottom of the Home page.
Triple Helix Wargames endeavours to observe and abide by all the requirements of our suppliers. As a consequence Triple Helix Wargames cannot deliver Games Workshop products outside of the European Economic Area. Any purchases made through the Triple Helix Wargames website for delivery to countries outside of the European Economic Area will be refunded at the earliest opportunity after they are made. We apologise for the inconvenience that this may cause.
Our shop is open 1pm to 5pm Monday to Friday and Saturday 10am to 4pm. Tony manages our shop on Saturdays so if you call with a web query he will take a message and ask the office to reply, so he might not be able to help you straight away. If however you want to visit our shop then he will of course be able to help you.