Christmas is just around the corner and while ordering on-line saves time, money and often stress, actually getting your order in time for Christmas can be quite stressful. In order to take full advantage of our awesome prices for your Christmas gifts, please follow the guidelines below to give us the best chance to make sure those Christmas wishes come true.
If you are ordering for a Christmas present please place your order on or before Sunday 15th December. This allows us time to get our supplier deliveries for any out of stock items and still dispatch your order before the last posting dates for the UK of Wednesday 18th December (2nd Class) and Thursday 19th December (1st Class).
If you place your order after Sunday 15th December we cannot guarantee we will dispatch it before Royal Mails last posting recommended dates. Due to our office being closed 23rd to 27th December and Supplier Christmas shutdowns, orders placed after Sunday 15th December may not be dispatched until Monday 6th January.
Having said that if you suddenly remember that you need another box of Space Marines on Thursday 19th December then please call us to place your order. We can then take an order for only what we have in stock and can work out what type of shipping we need to use to get your order to you in time.
Welcome to our NEW WEBSITE. We hope you love it as much as we do. Although we don’t have all our ranges available directly through our website yet, you will see those that are complete have a lot more information and pictures for each of the products and new products and ranges will be loaded onto our site much more quickly so you can order as soon as they are available. Unlike our old site this one actually works!! So, you should have no issues placing and paying for orders. We will be working over the next 3 months to load all our ranges onto the website. In the meantime if you would like something we don’t have listed please email us with your order details, full shipping address and chosen payment method and we will process your order by mail order.
When you register as a member with us you will be able to collect loyalty points. These are accrued at 1 point for every £1 spent and you can redeem them any time against a new order at 2 points per penny. You can track the progress of your orders as well as managing your account and loyalty points.
If you had an account with our old site and want to transfer your points across please drop us an email. We will be able to transfer points across to the new site until 10th January when our old site will be fully archived.
If you have any questions about Triple Helix Wargames or our policies, despatching and shipping methods, or general queries please go to our FAQs page or our policies pages at the bottom of the Home page.
We really hope this site does everything our customers want while maintaining our brilliant discounts, so if you have any feedback please do drop us an email through the contact page.
Triple Helix Wargames endeavours to observe and abide by all the requirements of our suppliers. As a consequence Triple Helix Wargames cannot deliver Games Workshop products outside of the European Economic Area. Any purchases made through the Triple Helix Wargames website for delivery to countries outside of the European Economic Area will be refunded at the earliest opportunity after they are made. We apologise for the inconvenience that this may cause.