Please read our FAQ page before placing any orders with us. This will help you get the best possible order turnaround of orders and ensure that you have the best possible experience when using our site.
If you would like something we don’t have listed on our website please email us with your order details, full shipping address and chosen payment method and we will process your order by mail order.
When you register as a member with us you will be able to collect loyalty points. These are accrued at 1 point for every £1 spent and you can redeem them any time against a new order at 2 points per penny. You can track the progress of your orders as well as managing your account and loyalty points.
If you have any questions about Triple Helix Wargames or our policies, dispatching and shipping methods, or general queries please go to our FAQs page or our policies pages at the bottom of the Home page.
Triple Helix Wargames endeavours to observe and abide by all the requirements of our suppliers. As a consequence Triple Helix Wargames cannot deliver Games Workshop products outside of the European Economic Area. Any purchases made through the Triple Helix Wargames website for delivery to countries outside of the European Economic Area will be refunded at the earliest opportunity after they are made. We apologise for the inconvenience that this may cause.
Our shop is open 1pm to 5pm Monday to Friday and Saturday 10am to 4pm. If you call with a web query on Saturdays the member of staff will take a message and ask the office to reply, this will normally happen within 2 working days. If however you want to visit our shop then our staff member will of course be able to help you.