In the interest in being open and honest we have updated our FAQ page with some extra information that people have been asking concerning delivery times and package weights.
If you would like something we don’t have listed on our website please email us with your order details, full shipping address and chosen payment method and we will process your order by mail order.
When you register as a member with us you will be able to collect loyalty points. These are accrued at 1 point for every £1 spent and you can redeem them any time against a new order at 2 points per penny. You can track the progress of your orders as well as managing your account and loyalty points.
If you have any questions about Triple Helix Wargames or our policies, dispatching and shipping methods, or general queries please go to our FAQs page or our policies pages at the bottom of the Home page.
Triple Helix Wargames endeavours to observe and abide by all the requirements of our suppliers. As a consequence Triple Helix Wargames cannot deliver Games Workshop products outside of the European Economic Area. Any purchases made through the Triple Helix Wargames website for delivery to countries outside of the European Economic Area will be refunded at the earliest opportunity after they are made. We apologise for the inconvenience that this may cause.
I AM SORRY BUT THE SHOP WILL BE CLOSED THIS WEEK UNTIL THURSDAY 23rd OCTOBER. WE ARE HAVING SOME BUILDING WORK COMPLETED IN THE SHOP AND SO HAVE HAD TO PACK EVERYTHING AWAY. I AM VERY SORRY FOR THE DISRUPTION THIS WILL CAUSE BUT WE WILL BE OPEN AGAIN ON THURSDAY AT 1PM.
REGARDS CHARLOTTE AND STEVEN
Our shop is open 1pm to 5pm Monday to Friday and Saturday 10am to 4pm. Tony manages our shop on Saturdays so if you call with a web query he will take a message and ask the office to reply, so he might not be able to help you straight away. If however you want to visit our shop then he will of course be able to help you.